ISSO 29994:Education and learning services- Requirements for distance service
Information Provided prior to the acquitision of the distance learning services
the Distance Learning Service Provider shall provided information of the learner support:
a) Type of the learner sipport (synchronous, asynchronous)
b) how to acces the learner support (phone numbers email)
c) when learner support is available (days and hours)
Needs analysis
It should analysed by qualified staff, tecnology:
based tools.
When learning takes place via a tecnology:
a) technological enviroment
b) the learners technical literacy
Desing of the distance learning services.
support personalitation and adaptive learning through the curriculum
participation of the learners
provide tools regarding learner progress
- learning service appropiate to the goals and needs:
a) specify learning models, media and interaction
b) accesibility for individuals with special needs
Service delivery
Facilatators and learner support staff
-Understand the needs and challenges faces.
-Appopiate use of the technology and learning programmes.
Assessment of learning
- The process and progress of learners through technology-supported distance
- Learning programmes
- Summative
- Formative assessments
Monitoring and evaluation of the learning services
Technology-based:
-monitoring
-Conduct evaluations